Workshop Story turns your technician's shorthand into clear, professional invoice wording, grades every finding, and keeps a call list of the work each customer still needs.
Service advisors aren't technicians, and technicians shouldn't be chased to explain their notes. Workshop Story sits between the two.
done 80k service. rear shoes low approx 20% left. LHF CV boot split grease thrown everywhere. DPF ok. windscreen chip drivers side.
It fits into the way your workshop already runs.
Rego, odometer and the service it's in for. Returning cars and customers fill themselves in.
A few lines in their own words about what they did and what they found.
Check it, adjust anything you like, and paste it into your invoice.
Work that wasn't done today is saved against the invoice number, ready for a call.
Brake pads the customer put off. A weep you said you'd recheck. They're all there when the workshop goes quiet, with the customer's number and what you told them.
Measured at 1 mm. Replacement required.
The things workshop owners ask first.
No. It writes the wording and tracks the follow-ups. You paste the wording into whatever you invoice with now.
It's a draft prepared for the vehicle, and it says so on screen. Check it against the logbook before relying on it.
Only your workshop's login. The connection is encrypted and your records are backed up every day.
No. It keeps every measurement as written and adds nothing the technician didn't note. If a note is unclear, it tells the advisor privately.
The first 14 days are free with no card. Pricing is being settled with our first workshops.
A computer or tablet with a web browser. There is nothing to install.
This is what you paste into your invoicing program. You can edit it here first.
When a technician clocks well over these, the job is flagged so the service advisor knows to ask why. These are starter figures. Change them to suit your workshop.
